Citizens and business feedback survey

Invitation for Expression of Interest in “Citizen and Business Feedback Survey (CBFS) consulting services

Pre-Qualification for Procurement of “Cluster Competitiveness Initiative” services

Procurement Process:ITP-Invitation to pre-qualify
Office:UELDP-PCO
Deadline:29-Nov-2020
Posted on:8-Nov-2020
Procurement Area:Consultancy Services
Reference Number:2020/10
Documents:
1- CBSF – Expression of Interest _ AR
2- CBSF – TORs _ EN
3- UELDP Program Appraisal Document (PAD) – AR
4- UELDP Procurement Manual – AR

Overview: The Upper Egypt Local Development Program for Results (Program) Program is financed by the World Bank through a Program for Results (PforR) totaling USD 500 M and is to be completed by October 31, 2023, and a matching fund from the Egyptian government within the same timeframe. The objective of the Program is to improve the business environment for private sector development and strengthen local government capacity for quality infrastructure and service delivery in select governorates in Upper Egypt. The Program aims to:  improve the business environment and economic competitiveness, as well as close the persisting gaps in access to and quality of infrastructure and services. The primary beneficiaries of this Program are the governorates of Qena and Sohag in Upper Egypt. The PforR was selected as the most appropriate financing instrument for a Program of this nature, which adopts a combined approach comprised of institutional transformation and infrastructure investment to deliver its objectives. The PforR seeks to strengthen country systems and directly links disbursement of funds with results through the achievement of specified Disbursement Linked Indicators (DLIs). This funding mechanism represents a fundamental shift from centralized investments in infrastructures only to additionally strengthening the system of local accountability to achieve improved service delivery. This Program includes six DLls specified in the Program Appraisal Document (PAD) documents.  The Program is implemented based on the Legal Agreement signed by the World Bank and the Government of Egypt (GoE) on October 6, 2016.  Contracting procedures applicable to each step of the contracting process are included in the Program Procurement Manual.  
Invitation for prequalification
The Program intends to apply part of the proceeds for procuring consulting services of Citizen and Business Feedback Survey (CBFS).
Citizen and Business Feedback Survey (CBFS) consulting firm shall measure the percentage of people expressing satisfaction with quality of infrastructure provided in the Program governorates and the percentage of businesses expressing satisfaction with quality of infrastructure and services provided in each of the Governorates of Sohag and Qena. The Consultant shall carry out three cycles of annual measurement for the PDO indicators 4 and 5 in four locations (including two IZs in each governorate) in Qena and Sohag each. The consultant’s deliverables are detailed below:
– Develop the questions of both quantitative and qualitive tools.
– Conduct the qualitative data collection.
– Analyze the quantitative and qualitative data.
– Present reports containing:
A title pages. [1 Page]
A list of acronyms and abbreviations [1 Page]
A table of contents, including a list of annexes [1 Page]
An executive summary [2 Pages]An introduction describing the programs background and context [1 Page]
A description of the indicator will be evaluated [1 Page]
A statement of the purpose of the evaluation [1 Page]
An overview of the evaluation approach and methodology and data sources [1-2 Pages]
Sampling process [1-2 Pages]
A description of the evaluation findings clearly responding the evaluation questions [5-7 Pages]
Recommendations/findings based on the evaluation findings [3-5 Pages]
Lessons learned, and good practices based on the evaluation findings [3-4 Pages]
Appendixes (list of respondents – used tools “survey”…etc)  

Therefore, UELDP Program Coordination Office (PCO) invites eligible consultancy firms to indicate their interest in providing the Citizen and Business Feedback Survey (CBFS). Detailed description of CBFS tasks is explained in the Terms of References (ToRs) for the assignment included link to document number 2 above. Interested consultancy firms must provide specific information which demonstrates that they are fully qualified to perform the services (similar assignments, experience in similar conditions, availability of appropriate skills among staff, etc.). Two or more consultancy firms may join together and apply as consortium/joint venture. Six applicants with best candidatures who expressed interest in the assignment will be selected to receive Request for Proposal (RFP). A consultancy firm/consortium will be finally selected in accordance with the procedures set out in the guidelines of the UELDP Procurement Manual agreed upon between the Government of Egypt and the World Bank using Quality and Cost selection method. Interested firms may get more information and obtain the Terms of References (ToRs) of the assignment as well as the Program Appraisal Document (PAD) and the Expression of Interest form  by visiting www.ueldp.gov.eg/procurement/cbfs and downloading all documents. Written expression of interest marked “Expression of Interest for UELDP Citizen and Business Feedback Survey (CBFS) Services” must be delivered to the address below by 29 November 2020, 12:00 noon, Cairo local time: at the following address:
Program Coordination Office (PCO)
Upper Egypt Local Development Program (UELDP)
Ministry of Local Development
4 Nadi El-Said Street, 11th Floor Dokki, Giza, Egypt
Attn.: Program Director